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Customer questions

Question：
What kinds of security & safety equipment can you supply?
Answer：
We are one of the leading security & safety equipment supplier companies in China, with a wide range of Intruder alarm system, fire alarm system and CCTV system products, such as: DVR, camera, burglar alarm sensors, window barrier, garden barrier, GSM and wireless/
wire control panels, as well as fire alarm system. 
 
Question：
What about your price terms?
Answer：
As usual, it is T/T.
 
Question：
What about your supply capacity?
Answer：
Our factory with more than 300 peoples can produces enough product per day.
 
Question：
What about your delivery time?
Answer：
It depends on your order , because of our good supply capacity , punctual stock and professional logistics team, always can keep the delivery time.
 
Question：
Do you have minimum order for your products?
Answer：
Yes, our MOQ are from 6 unit to 20units for different kinds of goods.
 
Question：
Do you allow a discount?
Answer：
Of course, we firmly believe that business always is based on the mutual benefits.
 
Question：
Do you have some certification for your exported products?
Answer：
We have CE, ROHS, etc.
 
Question：
Can you make an OEM for your customers?
Answer：
Yes, Till now we have established many OEM customers from different countries and regions.
 
Question：
What about your warranty?
Answer：
We have one year and a half warranty for alarm sensors, two years for control panels, and 2 years for CCTV system products.
 
Question：
Are you interested in developing overseas distributors?
Answer：
Sure, we have had many distributors in overseas market as of now.
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Telephone:86-755-82675231 Fax: 86-755-82346212 E-mail:sales@ebtsecure.com